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01Crypto scam cases
Review wallet addresses, transaction hashes, exchange records and the timeline surrounding suspicious transfers.
Start assessment → Confidential digital asset case assessment
Lost money online?
Start with the evidence.
CoinTrack helps people affected by crypto and online scams organize evidence, review transaction details and understand realistic escalation and recovery options — without false promises.
✓ No seed phrases or passwords
✓ Confidential intake
✓ Evidence-led review
24hTarget response100%Confidential intakeCase-specificIndividual assessment
CASE INTAKE
SECURETell us what happened.
Start with a few details. Never share private keys, passwords or seed phrases.
CASE TYPECrypto investment scam⌄
APPROX. LOSS€ 24,500
PAYMENTUSDT
◇ Information handled confidentially
Crypto Transfers
Investment Scams
Impersonation
Phishing
Bank Transfers
WHAT WE REVIEW
Different scams.
One structured response.
Every case begins with understanding what happened, what evidence exists and which organizations may be relevant to the next steps.
↗
02Investment fraud
Organize records from fake brokers, trading platforms and investment schemes for a clearer case picture.
Start assessment →◎
03Impersonation scams
Cases involving fake companies, support agents, public figures, romance approaches or trusted-person impersonation.
Start assessment →⌁
04Online payment scams
Review payment trails and supporting records for bank transfer, marketplace and other online fraud scenarios.
Start assessment → A STRUCTURED PROCESS
From confusion to a
clearer course of action.
Every case is different. Our process focuses on evidence, transaction information and practical escalation routes that may support the strongest available next steps.
Important: Legitimate case review never requires your wallet seed phrase, private key or account password.
01
Submit your case
Share the essential facts, loss type and available transaction details through our secure intake.
02
Initial assessment
We review the information for completeness and identify what additional records may be useful.
03
Evidence & transaction review
Relevant wallet, exchange, payment and communication information is organized into a clearer timeline.
04
Next-step guidance
You receive an explanation of realistic options and relevant escalation paths based on your case.
◇PRIVATE
BY DESIGN
BY DESIGN
SAFETY FIRST
Your case deserves
careful handling.
Scam victims are frequently targeted a second time by fake recovery operators. Our intake is designed to avoid collecting credentials that nobody should ask you to disclose.
01Never share access credentialsNo passwords, private keys or recovery phrases.
02Evidence-focused intakeWe ask only for information relevant to understanding the case.
03Case-specific strategyEach review is shaped by the evidence, transaction path and institutions involved.
FREE CASE ASSESSMENT
Start with a few
simple details.
Complete the single-page assessment so we can understand your situation without requesting sensitive access information.
🔒 Never enter a seed phrase, private key, banking password or exchange password.
✓ Takes about 2 minutes✓ Case-specific review✓ Confidential intake
COMMON QUESTIONS
Before you
submit a case.
Can you guarantee my funds will be recovered?+
No. Recovery depends on the facts of the case, transaction path, involved institutions and jurisdiction. A legitimate service should not promise a guaranteed result.
What information should I prepare?+
Useful records can include transaction hashes, public wallet addresses, receipts, exchange records, emails, messages, website names and a timeline of events.
Should I send my wallet seed phrase?+
No. Never send us—or anyone claiming to provide recovery assistance—your seed phrase, private key or account passwords.
What happens after I submit the form?+
Your information is reviewed as a case intake. You can then be contacted to clarify details and discuss appropriate next steps.
START WITH THE FACTSTake the first step toward
Submit my case →